Only 30% of employers in Ontario are compliant with the Customer Service Standard (CSS) of the AODA.
As part of the CSS compliance, Optimal Performance developed an easy to use, effective elearning tool which takes approx 30 min for your employees to review, take quizzes and show learning has occurred.
Certificates of completion are issued upon completion of the E learning tool. The Provincial Ministry accepts our tool and its content as ensuring compliance with the CSS.
OPC Inc has now also developed a combined webinar & power point presentation which combines both the mandatory CSS and now the IASR educational requirements. This is now for sale thru OPC Inc.
These two educational and training tools are a cost effective & easy to provide mandatory training to all employees in your organization.
To inquire or purchase licences from us contact us at AODA@optimalperformance.ca or call Carla or Jamila 416 860-0002.
Remember the AODA is the Law in Ontario (and now Manitoba). Even more important, compliance is making for enhanced customer service interactions with our clients who have completed our learning tools.