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Just when you thought you had a handle on the CSS for AODA… Public Review of the Proposed Revised Customer Service Standard

Home / accessibility / Just when you thought you had a handle on the CSS for AODA… Public Review of the Proposed Revised Customer Service Standard
Just when you thought you had a handle on the AODA's CSS...

Just when you thought you had a handle on the AODA’s CSS…

A reminder to our clients and Linked In & Twitter contacts in Ontario that the Customer Service Standards have been reviewed this past Fall and are now available for Public Review and Feedback.

If you need to know more about this and how it will impact your current CSS Policies and Training contact one of our AODA experts at Optimal Performance  at AODA@optimalperformance.ca or consider attending the AODA Event March 27th 8:30 to 11 am at the Herman Miller accessible training site. Cost $195.00 per person with breakfast and Power Point materials.

Details are also to be found in the Ministry of Economic Development, Employment and Innovation website. If you recall the AODA moved to this Portfolio last year in an effort to encourage private business to see the business benefits in being compliant with the AODA.

Public FAQs on the Public Review of the Proposed Revised Customer Service Standard | Ministry of Economic Development, Employment and Innovation.

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The mandatory review of the CSS is now 5 years old. Read about proposed updates to the CSS.